Returns & Exchanges

We want you to be fully satisfied with your Smiffys purchase, which is why we offer a 30-day hassle-free return policy for all unworn items in their original packaging. Please ensure all tags remain attached and the product is in a resalable condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all accessories and header cards are included to avoid restocking fees.

• 3.
  Ship the Parcel

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized collection point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.